FAQs
Frequently Asked Questions (FAQ)
Q. How do I contact you?
A. You can contact us by email, we will update more ways for contact in future.
Q. Is pick up available? Can I visit your store?
A. Grab Coins is currently an online only vendor. We have no store to visit and at present do not have facilities for collection.
A. Grab Coins is currently an online only vendor. We have no store to visit and at present do not have facilities for collection.
Q. What happens if my order is lost or damaged in transit?
A. Please contact us as soon as possinle with images.
Q. How much does postage cost within Australia?
Postage cost around 11$ upto 500$ with standard shipping and free over 500$ and Express around $15 postage for domestic.
Q. How long will my order take to arrive?
A. For domestic deliveries 2 to 8 business days with stadard and 1-4 business days with express. international deliveries 15-27 business days. We cannot control these deilvery dates and need to check with Auspost for any delays.
A. Please contact us as soon as possinle with images.
Q. How much does postage cost within Australia?
Postage cost around 11$ upto 500$ with standard shipping and free over 500$ and Express around $15 postage for domestic.
Q. How long will my order take to arrive?
A. For domestic deliveries 2 to 8 business days with stadard and 1-4 business days with express. international deliveries 15-27 business days. We cannot control these deilvery dates and need to check with Auspost for any delays.